Returns & Exchanges
At PEScience, we stand behind the quality of our products and offer a 30-day satisfaction guarantee for all items purchased directly from our website. If you are not completely satisfied with your order, we are happy to assist you with a return or exchange to ensure you reach your fitness goals.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive an RMA authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring that at least 75% of the product remains in the container for supplement returns.
Ship the Item
Affix the provided return label or use a trackable shipping service to send your package back to our distribution center.
Receive Refund or Credit
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing